Refund policy

Grace & Grit Return Policy

At Grace & Grit, we create faith-inspired apparel with care, purpose, and intention. To ensure transparency and a smooth shopping experience, please review our return and refund policy before placing your order.

Faulty Items & Warranty
Warranty Coverage
All Grace & Grit products are covered by 7-days warranty from the date of delivery.

What’s Covered
This warranty covers manufacturing defects and product faults.
Normal wear and tear, misuse, or damage caused by improper care is not considered a fault.

Items Damaged on Arrival
If your order arrives visibly damaged, please contact us immediately at graceandgrit.ph@gmail.com and include clear photos of the issue.

Size Returns and Exchange
Return Window
You may request a return or exchange within 7 days from the date of delivery for sizing reasons.

Return Conditions
Returned items must:

Be unused and unwashed
Be in original packaging
Be in re-saleable condition

Return Shipping Costs
Return shipping costs for incorrect size selection are the responsibility of the customer.

Product Selection Support
To help you choose the right item, detailed sizing information is available on each product page. Our customer care team is also happy to assist with any questions before purchase.

How to Return an Item
Securely package the item in its original packaging

Include proof of purchase (order confirmation or receipt)

Send your return to:

Poly Subdivision
902 Tangile Street
Davao City, PH-DAS 8000
Philippines

Exchanges
Once your return is received and inspected, we will process your exchange.

For size exchanges, an invoice will be sent to cover the postage cost for shipping the replacement item.

Shipping & Tracking
Customers are responsible for return shipping costs unless the item is faulty.

Please provide a tracking number for your return so we can process it promptly.

Need Help?
Our customer care team is always here to help.
Contact us anytime at graceandgrit.ph@gmail.com